Chat with us, powered by LiveChat Finch-ley Refund and Cancellation Policy of Finch-Ley - Understanding Your Rights | Finch-Ley


At Finch-ley, we are more than just a studio; we are your partners in bringing your creative vision to life. With a dedicated team of technician engineers boasting over 40 years of collective experience in production, we are here to turn your ideas into reality.

Finch-ley Refund and Cancellation Policy

Finch-ley Refund and Cancellation Policy - Finch-Ley

Finch-ley Refund and Cancellation Policy

Effective Date: 23/11/2023

Thank you for choosing Finch-ley. We're committed to ensuring your satisfaction with our products and services. Below are our policies regarding refunds and cancellations.


  • Eligibility: Refund requests must be made within 7 days from the date of purchase. Eligibility varies by product or service type; please see specific terms for details.
  • Process: To request a refund, contact us at [email protected] with your proof of purchase. Refunds are reviewed promptly and processed using the original payment method within a specified number of days post-approval.
  • Non-Refundable Items: Digital products, services already performed, and customized items are generally non-refundable, barring technical issues or defects.


  • Time Frame: Orders can be cancelled within 24 hours of purchase. For services or subscriptions, cancellations can be made anytime but are effective at the end of the billing period.
  • Custom Orders: Cancellations for custom or personalized items are only possible before production begins.
  • Process: Send your cancellation request to [email protected]. We will confirm your cancellation and guide you through any next steps.


  • Exceptions: Immediate use services and products covered under a warranty may have different provisions. This policy does not override statutory rights under consumer protection laws.
  • Updates: We reserve the right to modify this policy. Changes will be effective immediately upon posting on our website.
  • Contact: For questions or to initiate a refund or cancellation, please email [email protected].

By engaging with Finch-ley, you acknowledge and agree to these terms. We value your business and aim to support your needs promptly and fairly.

Call Icon Call Google Map Map Book
Mail Icon Email WhatsApp Logo Whatsapp