Finch-ley Refund and Cancellation Policy
Effective Date: 15/07/2023
Thank you for choosing Finch-ley. We're committed to ensuring your satisfaction with our products and services. Below are our policies regarding refunds and cancellations.
Refunds
* Eligibility: Refund requests must be made 14 days before from the date and time of the booking.
* Process: To request a refund, contact us at [email protected] with your proof of purchase. Refunds are reviewed promptly and processed using the original payment method within a specified number of days post-approval.
* Non-Refundable Items: Digital products, services already performed, and customised items are generally non-refundable, barring technical issues or defects.
Cancellations
* Time Frame: Orders can be cancelled 14 days before from the date and time of the booking. For services or subscriptions, cancellations can be made anytime but are effective at the end of the billing period.
* Process: Send your cancellation request to [email protected]. We will confirm your cancellation and guide you through any next steps.
General
* Exceptions: Immediate use services and products covered under a warranty may have different provisions. This policy does not override statutory rights under consumer protection laws.
* Updates: We reserve the right to modify this policy. Changes will be effective immediately upon posting on our website.
* Contact: For questions or to initiate a refund or cancellation, please email [email protected].
By engaging with Finch-ley, you acknowledge and agree to these terms. We value your business and aim to support your needs promptly and fairly.
